1. Cash Management Responsibilities

• ATM Owners’ Responsibility: As an ATM owner, you are responsible for ensuring that your machine has sufficient funds to meet customer demand.

• Cash Replenishment Service: Our service includes the timely replenishment of your ATM's cash reserves to ensure continuous availability. We work with you to set a schedule based on your ATM’s usage.

2. Service Agreement

• Formal Agreement: Before beginning our cash loading services, a formal service agreement must be signed. This outlines the frequency of cash replenishment, the security measures in place, and any fees involved.

• Service Frequency: The frequency of cash loading can be tailored to your needs, whether it’s daily, weekly, or on-demand.

• Security Measures: We take the security of your ATM and its cash seriously. All cash handling follows strict security protocols during transportation and while loading the machine.

3. Regulatory Compliance

• Legal Compliance: Our cash-loading services comply with all relevant Canadian regulations, including those set by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC).

• Large Cash Transaction Reporting: In compliance with federal regulations, any cash transactions of $10,000 or more will be reported within 24 hours to FINTRAC.

4. Fees and Charges

• Service Fees: Cash-loading services are provided for a fee, which will be clearly outlined in your service agreement. Fees may vary based on the frequency of loading and the amount of cash required.

• Additional Charges: Additional fees may apply for special requests, such as emergency cash replenishment or other non-standard services.

5. ATM Maintenance and Support

• Ongoing Support: We provide 24/7 support for ATM maintenance and issue resolution. If there’s a problem with your machine or a cash shortage, our team is here to assist promptly.

• ATM Servicing: Along with cash loading, we can offer optional servicing packages to ensure your ATM remains in optimal working condition.

6. How to Get Started

• Contact Us: Reach out to us for a free consultation. We’ll assess your ATM's cash-loading needs and offer a personalized service plan.

• Sign Agreement: Once you've reviewed the terms, we’ll provide you with a contract that outlines the details of our partnership.

Why Choose Us?

• Reliability: We ensure your ATM is always stocked and ready for customer withdrawals.

• Security: Your cash is handled with the highest level of security during transportation and loading.

• Compliance: Our services meet all federal and provincial regulations to ensure smooth and legal operations.